Since bank cards are now a necessary thing in our everyday life, losing one is problematic. The beneficiaries of SSI, SSDI are not an exception, since most of them rely on their debit cards to get their money. Thankfully, SSDI Debit Card Replacement need not be as tough as it might appear. Many SSDI and SSI beneficiaries get their benefits using the Social Security Administration’s (SSA) Direct Express card. The Direct Express card may be obtained without a bank account, which is one benefit for consumers.
All federal program benefits are sent electronically to the beneficiary’s account while using this card. Most issues with paper checks are resolved by doing this but everyone has the potential to experience losing their Direct Express card. If so, you can get a new Direct Express debit card by following a few easy steps.
SSDI Debit Card Replacement
You may have been wondering how long it takes to receive a replacement Direct Express card if you misplaced yours. Although you have many possibilities, this post will be useful. It will address things like How to replace Direct Express debit card and reporting a misplaced card.
By contacting the Direct Express customer care line, you may quickly get a new card if you have misplaced or lost your original one. Getting a new card might assist you stay away from any more fees. The first year following a loss of a Direct Express card, a new card is provided free of charge. You will pay $4 for every year after that.
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What Is the Direct Express Card?
Direct Express is a prepaid debit card that is shared by the US Department of Treasury. Although the Direct Express card is aimed mostly at the unbanked, anybody receiving government assistance can get one. Beneficiaries can choose between automatic and automated monthly payments through Direct Express. Customers may use an ATM, phone, or mobile app to check their account balances for convenience and safety.
Direct Express does not impose any fees for transactions made over the phone, online, or in-store. In addition to having access to more than 96,000 surcharge-free ATMs nationwide, cardholders are entitled to one complimentary ATM cash withdrawal for each federal benefit deposit made to their card accounts.
How to report a lost SSDI card
- Instantly report a misplaced Direct Express card. To find out if there have been any fraud transactions, you should first examine your recent transaction history if you have misplaced or lost your card. Note the transaction amount, the name and location of the merchant, and the processing date if you find any unapproved charges. You can call Direct Express and ask for a replacement if you come to know that the transaction is authentic. A replacement price will be imposed upon you.
- Next, get in touch with the Direct Express customer support department. They’ll handle your claim and get in touch with the credit agency. You need to get in touch with the firm if, after ten to fifteen business days, you do not obtain a new card. If you want the money sooner, you may also give customer support a call and ask for overnight delivery. After reporting a missing card, you can get assistance from your bank to have your card activated. After confirming that the card is lost or stolen, the customer support agent will look into it.
How to replace Direct Express debit card
- The Direct Express card is a practical method to access and spend your money if you’re one of the millions of Americans who receive federal payments through Social Security, Supplemental Security Income, Veterans Compensation and Pension, or other government programs.
- You can use the mobile app or the website www.USDirectExpress.com to get a new card if you misplaced or lost your original.
- You can also call the customer support number that is located on the back of your card, which is toll-free. An executive will handle your request. But make sure you have your account information on hand if you want to speed up the process.
- After you have completed the replacement request, your new card will arrive by standard mail in seven to ten days. Remember that you are entitled to one complimentary replacement each year. If you need more than one replacement event in a given year, there will be a $4 fee for each extra one.
- Keep your Direct Express card secure at all times since it’s the most effective way to access your Supplemental Security Income (SSI) and Social Security Disability Insurance (SSDI) benefits. Nonetheless, you can be certain that getting a replacement is simple and rapid in the event of an occurrence.
Niamh Prescott has a degree in Mass Communication and an MBA in Finance. She has worked for two media houses and is now running her own media company.
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